Privacy Policy
Your privacy is important to us. This policy describes how pixelcraftx collects, uses, and protects your personal information when you visit our website.
Last updated: December 15, 2024
Effective date: December 15, 2024
Our Commitment to Your Privacy
At pixelcraftx, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our services and visit our website located at [website URL].
We believe in transparency and want you to understand exactly how your information is handled. By using our services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
- Name and contact information (email, phone, address)
- Account credentials and profile information
- Payment information (processed securely through third parties)
- Communication preferences and marketing consent
Technical Information
- Device type and operating system
- Cookies and similar tracking technologies
- Usage data and analytics information
How We Use Your Information
Service Delivery
To provide, maintain, and improve our services, process transactions, and deliver customer support.
Communications
To send you important updates, promotional materials (with your consent), and respond to your inquiries.
Analytics
To understand usage patterns, improve our website, and develop new features and services.
Information Sharing and Disclosure
We Do Not Sell Your Data
pixelcraftx does not sell, rent, or trade your personal information to third parties for marketing purposes.
When We May Share Information
- Service Providers: Trusted third-party services that help us operate our business (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Your Consent: When you explicitly agree to sharing
Data Protection Measures
- • SSL encryption for data transmission
- • Secure server infrastructure
- • Access controls and authentication
- • Regular security audits and updates
- • Staff training on data protection
Cookies and Tracking Technologies
Essential Cookies
Required for basic website functionality, user authentication, and security.
Always ActiveAnalytics Cookies
Help us understand how visitors interact with our website to improve user experience.
OptionalMarketing Cookies
Used to deliver relevant advertisements and track campaign performance.
OptionalManaging Cookies: You can control cookies through your browser settings or our cookie consent manager. Note that disabling certain cookies may affect website functionality.
Your Privacy Rights
Access and Portability
You have the right to request access to your personal information and receive a copy in a portable format.
Correction and Updates
You can request corrections to inaccurate or incomplete personal information.
Deletion Rights
You may request deletion of your personal information, subject to certain legal obligations.
Restriction of Processing
You can ask us to limit how we use your personal information in certain circumstances.
Objection Rights
You have the right to object to processing of your personal information for marketing purposes.
Legal Basis Information
You can request information about the legal basis for processing your personal information.
Data Retention
How Long We Keep Your Data
- Account Information: Retained while your account is active and for 3 years after closure
- Analytics Data: Aggregated data may be retained for up to 2 years
- Financial Records: Retained as required by law (typically 7 years)
Automatic Deletion
We have automated processes to delete or anonymize personal information when it is no longer needed for the purposes for which it was collected.
Secure Disposal
All data disposal follows industry-standard security protocols to prevent unauthorized access to deleted information.
International Data Transfers
Global Operations with Local Protection
As a company based in the Philippines serving clients globally, we may transfer your personal information internationally while maintaining the highest standards of data protection.
Adequacy Decisions
We transfer data to countries that have been deemed to provide adequate levels of data protection by relevant authorities.
Standard Contractual Clauses
Where required, we use legally approved contractual clauses to ensure your data remains protected during international transfers.
Children's Privacy Protection
Age Restrictions
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
For Parents and Guardians
If you believe we have collected information from a child under 13, please contact us immediately. We will take appropriate steps to delete such information from our systems.
Security Measures
Technical Safeguards
- • SSL/TLS encryption for all data transmission
- • Secure data centers with physical access controls
- • Regular security updates and patches
- • Encrypted data storage
- • Network monitoring and intrusion detection
Organizational Measures
- • Employee training on data protection
- • Strict access controls and authentication
- • Regular security audits and assessments
- • Incident response procedures
- • Confidentiality agreements with all staff
Continuous Monitoring
- • 24/7 security monitoring
- • Automated threat detection
- • Regular penetration testing
- • Vulnerability assessments
- • Compliance with industry standards
Contact Us About Privacy
Get in Touch
pixelcraftx
SM North EDSA, Quezon City
Metro Manila, Philippines
Mon-Fri: 9:00-18:00
Sat: 10:00-15:00
Privacy Questions
If you have questions about this Privacy Policy or want to exercise your privacy rights, please don't hesitate to contact us.
Response Time
We aim to respond to all privacy inquiries within 48 hours during business days.
Updates to This Policy
Stay Informed
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
Notification Methods
- • Email notification for significant changes
- • Website banner and updated effective date
- • In-app notifications for registered users
Review Schedule
We review this policy annually or when significant legal or business changes occur. Your continued use of our services after any changes indicates acceptance of the updated policy.
Legal Compliance
Applicable Laws and Regulations
- Philippine Data Privacy Act: Compliance with local data protection requirements
- GDPR: European Union General Data Protection Regulation for EU users
- CCPA: California Consumer Privacy Act for California residents
- Industry Standards: Adherence to international best practices
Certifications and Standards
We maintain compliance with relevant industry standards and certifications to ensure the highest level of data protection.