Terms of Service

Welcome to pixelcraftx. These terms and conditions govern your use of our website and services. Please read them carefully before using our platform.

Last Updated: January 15, 2024

Acceptance of Terms

By accessing and using pixelcraftx website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at pixelcraftx.cc (the "Service") operated by pixelcraftx ("us", "we", or "our"). Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Important: Your access to and use of our Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

Description of Service

pixelcraftx provides digital creative services including but not limited to web design, graphic design, branding, digital marketing, and related creative solutions. Our services are designed to help businesses establish and enhance their digital presence.

Web Development

Custom website design, development, and maintenance services for businesses of all sizes.

Graphic Design

Professional branding, logo design, marketing materials, and visual identity solutions.

Digital Marketing

SEO, social media management, content creation, and online marketing strategies.

Mobile Solutions

Responsive web design and mobile-first solutions for optimal user experience.

User Accounts and Registration

Account Creation

To access certain features of our Service, you may be required to register for an account. When you register, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities that occur under your account.

Account Security

You must immediately notify us of any unauthorized use of your account or any other security breach.

Account Responsibilities

  • You must be at least 18 years old to create an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to accept responsibility for all activities under your account
  • You must provide accurate and updated information
  • You may not use another person's account without permission

Acceptable Use Policy

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

Permitted Uses

  • Using our services for lawful business purposes
  • Sharing appropriate content and materials
  • Engaging respectfully with our team and community
  • Following all applicable laws and regulations

Prohibited Activities

You may not use our Service:

  • For any unlawful purpose or to solicit unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

Intellectual Property Rights

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of pixelcraftx and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Your Content

By posting your Content to the Service, you grant us a worldwide, royalty-free, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such Content.

Client Projects and Deliverables

Upon full payment of project fees, clients receive full ownership rights to custom-designed materials, websites, and creative works specifically created for their project, except for:

  • Pre-existing design elements, templates, or stock materials
  • Third-party assets that remain under their original licenses
  • Our proprietary development frameworks and methodologies

Payment Terms and Pricing

Payment Policy

Payment terms, project timelines, and deliverables will be specified in individual service agreements or project proposals. All payments are due according to the terms outlined in your specific service agreement.

Accepted Payment Methods

  • • Credit/Debit Cards (Visa, MasterCard, American Express)
  • • Bank Transfer (Local and International)
  • • PayPal
  • • GCash (Philippines)
  • • Check (for corporate clients)

Payment Timeline

  • • Project deposit: 50% upfront
  • • Milestone payments: As agreed
  • • Final payment: Before project delivery
  • • Hourly services: Monthly billing
  • • Late fees may apply after 30 days

Refund Policy

14-Day Money-Back Guarantee: If you are not completely satisfied with our services within 14 days of project commencement, we will refund your payment in full, minus any direct costs incurred. After 14 days, refunds are evaluated on a case-by-case basis based on work completed.

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Data We Collect

Personal Information

  • • Name and contact details
  • • Email addresses
  • • Phone numbers
  • • Business information

Technical Information

  • • IP addresses
  • • Browser information
  • • Device specifications
  • • Usage analytics

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Disclaimers and Limitations

Service Availability

While we strive to provide continuous service, we do not guarantee that our website will be available at all times. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.

Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by pixelcraftx. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Limitation of Liability

In no event shall pixelcraftx, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claims arising out of these Terms shall not exceed the amount you paid us for the services giving rise to the claim.

Termination and Suspension

Termination by You

You may terminate your account at any time by contacting us through the information provided below. Upon termination, your right to use the Service will cease immediately. Any outstanding payments will remain due and payable.

Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Effects of Termination

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Dispute Resolution

Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us first. Most disputes can be resolved quickly and informally by contacting our support team.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Philippines, without regard to conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Jurisdiction

Legal Jurisdiction: Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Quezon City, Philippines.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Notification of Changes

We will notify users of significant changes to these Terms through:

  • Email notifications to registered users
  • Prominent notices on our website
  • Updates to the "Last Updated" date at the top of these Terms

Your continued use of our Service after any such changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, please stop using our Service.

Contact Information

If you have any questions about these Terms of Service, please contact us using the information below:

Company Information

pixelcraftx

SM North EDSA, Quezon City

Metro Manila, Philippines

Business Hours:

Mon-Fri: 9:00-18:00

Sat: 10:00-15:00

Sunday: Closed

Quick Contact

Have questions about our terms? Get in touch with our legal and support teams.